Frequently Asked Questions
What is the difference between coaching and therapy?
There are always exceptions and it depends who you ask. In general a therapist's focus is on the past. They help clients deal with any issues that have roots in the past so those obstacles do not hold them back in life.
A life coach's focus is on the present and future. They guide clients through current situations that make them feel stuck or without direction. They assist in moving forward so they are able to reach their goals and live a fulfilling life.
How do I schedule my coaching session?
After the intake is received and approved, you will receive an email explaining the payment process and the next steps. After payment you will have access to the coaching platform and find instructions on how to book a time for your session. Most sessions take place on Monday, Tuesday or Wednesday in the morning, afternoon, or evening. If this is unavailable to you, we will find another suitable day. We endeavour to be as flexible as possible. If you prefer to contact us before signing up through the platform, please do not hesitate to send us an email or reach out to us through social media.
How does a coaching session take place?
Zoom, Facebook, Facetime, or a phonecall (depending where you live) can be used with or without camera, whatever your preference. Please make sure you will not be disturbed during the session, you have a stable internet connection, and you have something to drink. If you are around where we are, we are happy to arrange a session in a public space if that is your preference.
Can I purchase coaching more than once?
Can I get a refund?
All purchases are final. Petals and Aum does not offer any money-back guarantees. The purchase of coaching and course bundles or coaching sessions indicates a clients commitment to participate in the process and follow through to its conclusion. Petals and Aum aims to coach clients to their full potential and part of that is requiring commitment from them that they are fully invested in the chosen service. It is up to clients to decide before purchasing a service if they want to commit to working with Petals and Aum and that Ingrid is the right coach for them. When they are enrolled clients need to be 100% in, just as we will be for them.
The client may cancel a coaching session within 48 hours and request another time and date appropriate. If a client cancels more than twice, the session will be forfeited.